Frequently asked questions
Frequently asked questions
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How do I make an appointment?
How do I make an appointment?
Just follow the instructions through the 'Book Now' link on our Home page. You can pay for services online or call/text our number with the service and time you'd like to request. A verification message will be sent back within 5 minutes. We accept cash, check, credit card in person and Credit card, Google pay online.
What services do you offer?
I provide in-home pet sitting, dog walking, pet transportation (like vet or grooming visits), overnight care, drop-in visits, medication support, and light grooming/comfort care. I also offer add-ons such as mail collection, plant watering, and trash day service.
How do you access my residence when I'm away?
How do you access my residence when I'm away?
Residence keys can be delivered or picked up the day before or the keys can be left in a safe hidden space with the location and picture texted to me.
What areas do you serve?
I’m based in Ebensburg and serve all of Cambria County. If you’re outside this area, reach out — I may be able to accommodate with a small travel fee.
How does your body camera policy work?
How does your body camera policy work?
It's always encouraged for anyone to have their own home surveillance when using services where people enter your home but for your peace of mind, I wear a body camera whenever I’m in your home and with your pets. Footage is available upon request, so you always have full transparency about your pet’s care.
Can I book last-minute services?
Can I book last-minute services?
Yes! I understand life happens. If I’m available, I’ll do my best to accommodate same-day or short-notice requests. Overnight care may require more advance notice. Please reach out with a call or text.
What happens if I'm late?
What happens if I'm late?
I am committed to being on time to each and every appointment so I ask to be ready at your appointment time. Of course some things happen and there's nothing we can do about it, I understand. I leave little time between appointments to account for the times you're running behind a little bit.
Do you care for pets other than cats and dogs?
Do you care for pets other than cats and dogs?
Absolutely. I can provide care for small animals such as rabbits, hamsters, guinea pigs, birds, and fish. Just let me know your pet’s routine when booking.
Are you able to administer medication?
Are you able to administer medication?
Yes — I can give pills, liquid medicine, and topical treatments. If your pet requires injections or complex medical care, please discuss it with me beforehand to ensure I can meet your needs safely.
Will my pets always have the same sitter?
Will my pets always have the same sitter?
Yes. Unlike larger companies, Cambria Pet Care is a personal service. You’ll always know who is caring for your pets — me.
How do payments work?
How do payments work?
Payments can be made online (Credit card, Google Pay) or in person (cash, check or card, depending on your preference). For recurring services, I also offer convenient weekly or monthly billing.
Do you provide updates while I’m away?
Do you provide updates while I’m away?
Yes! I’ll send text/photo updates so you know how your pets are doing. If you’d like video updates, those are available through my body-cam system.
Are you insured?
Are you insured?
Yes, I am fully insured for pet sitting and home care services. This means your pets and property are protected while I’m on the job.
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